JOB DESCRIPTION

Skills Required

• Prompt Decision making
• Convincing & Inspirational Skills
• Communication and Team management skills
• Empathetic & Understanding by Nature 
• Optimistic & Positive

JOB RESPONSIBILITIES

• Schedules periodic food and beverage service staff meetings to ensure correct interpretation of policies and obtain feedback from staff members.
• Delegates and follow-up effectively.
• Effectively identifies restaurant problems through reports and can ideate & execute to resolve the same.
• Prioritize tasks effectively to ensure most important tasks are completed on time.
• Shifts priorities and goals as work demands change.
• Understands building capability through Cross-training
• Ensures new products are executed as per SOP the following roll-out.
• Maintain budget, employee records, petty cash, pay bills, or monitor bookkeeping records.
• Sets high standards for appropriate team behaviour on shift.
• Coaches team on how to exceed Guest expectations.
• Develop relationships with guests, identifying moments to leverage emerging opportunities
• Should have an understanding about product shelf life.
• Has effectively forecasted restaurant needs and Indenting for food requirement & operational requirement such as tableware, cooking utensils, and cleaning items.
• Arrange for maintenance and repair of equipment and other services.
• Should have understanding about product shelf life.
• Proficiency in using computer software to monitor inventory, track staff schedules and pay, and perform other record keeping tasks.
• Proficiency in Point of sale ( POS ) software, inventory software, Restaurant guest satisfactory tracking software etc.
• Is flexible in dealing with changes/problems (e.g., being short staffed)
• Direct reporting to cluster manager

Direct Reporting To

• Cluster Manager

DIRECT CORDINATION WITH

• CENTRAL KITCHEN
• SALES & MARKETING TEAM
• TRAINING TEAM
• PURCHASE & STORE TEAM
• HR TEAM
• MAINTENANCE TEAM

Eligibility Criteria

• Minimum 5+ years of experience in F&B Industry
• Graduate in Business administration or a closely related field, or a Commensurate experience